Account Manager

Granter is building an AI agent that handles grants end-to-end. The AI Grant Consultant helps companies discover funding opportunities, draft stronger proposals faster, and manage funded projects after approval. Our mission is to enable businesses of all sizes to leverage incentives to grow and innovate. We are deeply involved in the Portuguese startup ecosystem and were the winners of the Web Summit Pitch Competition 2025.

We are now looking for an Account Manager to ensure that companies using Granter extract real value from our platform. You will work directly with clients, helping them adopt the platform, integrate it into their workflows, and move forward with real funding opportunities. When things get stuck, unclear, or slow, you step in and unblock them.

What This Role Involves

• You sit with the operations team, acting as point of contact between clients and Granter

• Manage and develop relationships with a portfolio of clients

• Ensure successful onboarding and adoption of the Granter platform

• Support clients in integrating Granter into their funding and innovation workflows

• Monitor client progress and ensure they extract measurable value from the platform

• Collect feedback from clients and translate it into clear insights for product and operations

• Help maintain a high standard of client experience and satisfaction

What We Are Looking For

This role is for someone with exceptional communication skills who can handle clients, but more importantly, own outcomes.

We care more about evidence than years, but below is the minimum baseline we believe you need to be effective:

Experience

• 4+ years of experience in managing clients in a B2B SaaS environment

  
  

Additional Plus

• Enterprise Account Management

• Experience in a fast-paced startup environment is a strong plus

• Experience with public funding, grants, or innovation projects

  
  

Core Skills

• Strong communication and relationship-building skills

• Ability to stay organized across multiple clients and priorities

• Good judgment on when to support, push, or escalate

• Comfortable using generative AI tools (E.g: ChatGPT, Claude)

  
  

Communication

• Able to build trust with different types of stakeholders

• Ability to explain complex ideas clearly to business stakeholders

• Fluent in English and Portuguese

  
  

Mindset

• Strong sense of ownership and accountability

• Comfortable operating in a fast-moving environment

• Proactive and not afraid to follow up, push, or challenge when needed

• Curious about AI and how it changes how companies work

  
  

How We Like to Work

We aim to build a team of high-agency builders - people who take initiative, move problems forward, and don’t wait for permission to improve things.

You’ll likely do well here if you:

• Take ownership

• Focus on outcomes, not just outputs

• Move ideas forward quickly through testing and iteration

• Communicate clearly and give direct, no-B.S. feedback

• Collaborate effectively across disciplines

• Stay comfortable operating in ambiguity

• Are curious about AI and how technology reshapes work

  
  

Granter is still early in its journey, and we are serious about creating an environment where things get built. People here tend to befriend each other and often stay engaged with the team beyond the strict boundaries of work. We regularly spend time together through team activities and startup ecosystem events.

If that excites you, we’d love to hear from you. If it scares you, this may not be the right place, and that’s okay.

Location Requirement

This role requires physical presence in Lisbon.
Please do not apply if you are not currently based in Lisbon.